Lumaco Return Policy
Merchandise may be returned for credit only with prior approval from Lumaco. A 15% Restocking Fee will be assessed on all returns. At our discretion, returned merchandise being replaced by a new Purchase Order included with this Request for Return Authorization may qualify for a reduced 5% Restocking Fee.
Lumaco Return Shipping Requirements
The original shipping box is intended for one-way transit only and should not be re-used. Valves, especially air-actuated valves, are very heavy and will become damaged in transit unless properly packaged for return. Re-using the original shipping box may result in damage/loss of the merchandise during return transit, which may invalidate your return. If the merchandise is being returned directly from your customer, it is your responsibility to advise them of our packing requirements.